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Texas Passes Bill Imposes Obligations on Digital Service Providers to Protect Minors
Wednesday, November 29, 2023

On June 13, 2023, Texas Governor Greg Abbott signed H.B. 18, or the Securing Children Online through Parental Empowerment (“SCOPE”) Act that would impose obligations on digital service providers to protect minors.

Applicability

The SCOPE Act would apply to any digital service provider who provides a digital service that: (1) connects users in a manner that allows users to socially interact with other users on the digital service; (2) allows a user to create a public or semi-public profile for purposes of signing into and using the digital service; and (3) allows a user to create or post content that can be viewed by other users of the digital service, including sharing content on a message board, chat room, or landing page, video channel or main feed that presents to a user content created and posted by other users. A minor is a child who is younger than 18 years of age who has not had the disabilities of minority removed.

The SCOPE Act contains a number of exemptions, including for financial institutions or data subject to the Gramm-Leach-Bliley Act, covered entities or business associates under HIPAA, small businesses as defined by the United States Small Business Administration and institutions of higher education.

Digital Service Providers General Duties

A digital service provider may not create an account with a person unless the person has registered the person’s age with the digital service provider. The digital service provider also must prevent a person from altering their registered age unless the alteration process involves a commercially reasonable review process. Further, a digital service provider that knowingly publishes or distributes material, more than one-third of which is harmful material or obscene, must use a commercially reasonable age verification method to verify that any person seeking to access content on or through the provider’s digital service is 18 years of age or older.

A digital service provider that enters into an agreement with a minor for access to a digital service must: (1) limit collection of the minor’s personal identifying information to information reasonably necessary to provide the digital service; and (2) limit use of the minor’s personal identifiable information to the purpose for which the information was collected. Further, the digital service provider may not (1) allow the minor to make purchases or engage in other financial transactions through the digital service; (2) share, disclose or sell the minor’s personal identifying information; (3) use the digital service to collect the minor’s precise geolocation data; or (4) use the digital service to display targeted advertising to the minor. 

Digital Service Provider Duty to Prevent Harm

A digital service provider must, in relation to a minor’s use of a digital service, develop and implement a strategy to prevent the minor’s exposure to harmful material and other content that promotes, glorifies or facilitates suicide, self-harm, eating disorders, substance abuse, stalking, bullying, harassment, grooming, trafficking, child pornography or other sexual exploitation or abuse. This strategy must include, among other requirements, creating and maintaining a comprehensive list of harmful material or other content to block from display to a minor, using filtering technology and other protocols to enforce the blocking of harmful material or content and using hash-sharing technology and other protocols to identify recurring harmful material or other content, creating and maintaining a database of keywords used for filter evasion (e.g., identifiable misspellings, hash-tags or identifiable homoglyphs). This strategy may include engaging a third party to rigorously review the digital service provider’s content filtering technology, participating in industry-specific partnerships to share best practices in preventing access to harmful materials or other content or conducting periodic independent audits to ensure continued compliance with the digital service provider’s strategy and efficacy of filtering technology and protocols used by the digital service provider.

Digital Service Provider Duty to Create Parental Tools

A digital service provider must create and provide parental tools to allow a parent to supervise the parent’s minor’s use of a digital service. The parental tools must allow a parent to control the minor’s privacy and account settings, alter the duties of a digital service provider with regard to the minor, restrict the minor’s ability to make purchases or engage in financial transactions and monitor and limit the amount of time the minor spends using the digital service.

Digital Service Provider Duties Regarding Advertising and Marketing

A digital service provider must make a commercially reasonable effort to prevent advertisers on the digital service provider’s digital service from targeting a minor with advertisements that facilitate, promote or offer a product, service or activity that is unlawful for a minor in this state to use or engage in.

Digital Service Provider’s Use of Algorithms

A digital service provider that uses algorithms to automate the suggestion, promotion or ranking of information to minors on a digital service must make a commercially reasonable effort to ensure that the algorithm does not interfere with the digital service provider’s duties to prevent harm. The digital service provider must also disclose in the digital service provider’s terms of service, privacy policy, or similar document, in a clear and accessible manner, an overview of: (1) the manner in which the digital service uses algorithms to provide information or content; (2) the manner in which algorithms promote, rank, or filter information or content; and (3) the personal identifying information used as inputs to provide information or content.

Enforcement

H.B. 18 will be enforced by the consumer protection division of the Texas Attorney General’s office.  H.B. 18 generally does not contain a private right of action, but, if a digital service provider violates H.B. 18, the parent or guardian of a minor affected by the violation may seek a declaratory judgement or an injunction against the digital service provider. Notably, H.B. 18 also does not permit a court to certify an action under H.B. 18 as a class action.

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