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COVID-19 for Employers: Cybersecurity and Privacy
Monday, March 16, 2020

Cybersecurity Reminders

  • Ongoing Communications and Refresher Training

    • Tell employees how company communications and updates will be provided

    • Direct employees to review relevant policies, procedures and related technical controls

    • Don’t let tunnel vision on the matter at hand create additional risk exposure

  • Remote Workers and Virtual Environments 

    • Remind employees of security requirements and permissible uses for VPN or other remote network access

    • Reinforce device management policies and controls

    • Ensure infrastructure support / business continuity teams are on the ready and load test (as applicable)

  • Remain Vigilant and Remind Employees to Do the Same

    • Be prepared for phishing attacks, clickbait and other cyber scams

    • Use trusted resources such as government websites

    • Verify an organization’s authenticity (e.g., charitable organizations)

Privacy Considerations

  • Collecting or Accessing Employee or Client/Customer Personal Information

    • Continue to follow internal processes and legal standards when collecting personal data (including health information or travel information)

    • Consider whether new policies should be developed, specific to data collection and processing related to triaging COVID-19 related issues

  • Disclosing Personal Information 

    • Ensure disclosures to government officials or other third parties are permissible by law and privacy notices as well as client/customer contracts

The following content was presented by Tara Cho during a live webinar on March 13, 2020. 

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