Shannon Santos handles a diverse range of matters on behalf of insurers, including coverage and extra-contractual litigation, coverage advice and defense of insurers. Shannon has had numerous summary judgment awards in her clients’ favor and affirmed by the California Court of Appeal and Ninth Circuit Court of Appeals.
In 2019, Shannon spent the summer completing a secondment with the claims adjustment team of a syndicate of Certain Underwriters at Lloyd’s, London. The secondment provided Shannon with hands-on experience with day-to-day claims handling issues, providing a unique opportunity to assist with her clients’ needs and learn about the field from a practical perspective. She also routinely provides training to insurers and claims agents, including fulfilling certification requirements for California Regulations on claims handling and settlement practices.
Shannon acts as the Los Angeles office representative on Wilson Elser’s Pro Bono Committee and spends a significant amount of time handling pro bono matters, including adoptions of children in the foster care system. She also has served as a representative for the firm’s Women Attorneys Valued & Empowered (WAVE) Committee and acted as a mentor to multiple attorneys in the office as part of that work.
