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Warby Parker Settles Data Breach Case with OCR for $1.5M
Thursday, March 6, 2025

Eyeglass manufacturer and retailer Warby Parker recently settled a 2018 data breach investigation by the Office for Civil Rights (OCR) for $1.5 million. According to OCR’s press release, Warby Parker self-reported that between September and November of 2018, unauthorized third parties had access to customer accounts following a credential stuffing attack. The names, mailing and email addresses, payment card information, and prescription information of 197,986 patients was compromised.

Following the OCR’s investigation, it alleged three violations of the HIPAA Security Rule, “including a failure to conduct an accurate and thorough risk analysis to identify the potential risks and vulnerabilities to ePHI in Warby Parker’s systems, a failure to implement security measures sufficient to reduce the risks and vulnerabilities to ePHI to a reasonable and appropriate level, and a failure to implement procedures to regularly review records of information system activity.” The settlement reiterates the importance of conducting an annual security risk assessment and implementing a risk management program.

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