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Financial Services and Technology: Florida Changes Law to Make Clear that Collection-Related Emails Are Not Included in the Prohibition on After-Hours Communications
Tuesday, May 20, 2025

On May 16, Governor Ron DeSantis signed bill CS/CS/SB 232 into law. The bill includes modifications to the Florida Consumer Collection Practices Act (FCCPA) to make clear that the prohibition on communications between “9 p.m. and 8 a.m. without prior consent of the debtor" does not include emails. The financial services plaintiffs' bar has so far had a field day suing banks, consumer finance companies, and debt collectors for allegedly violating the FCCPA by sending routine loan and account-related emails after 9 p.m. These changes will be welcomed by financial service providers. The Section 559.72(17) changes are set forth below:

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