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Colorado’s First of its Kind Consumer Protections for Artificial Intelligence
Thursday, August 8, 2024

On May 17, 2024, Colorado Governor Jared Polis signed, “with reservations,” Senate Bill 42-205, “Concerning Consumer Protections in Interactions with Artificial Intelligence Systems” (the Act). The first of its kind in the United States, the Act takes effect on February 1, 2026, and requires artificial intelligence (AI) developers, and businesses that use high-risk AI systems, to adhere to certain transparency requirements and AI governance.

The Governor sent a letter to the Colorado General Assembly explaining his reservations about signing the Act. He noted that the bill “targets ‘high risk’ AI systems involved in making consequential decisions, and imposes a duty on developers and deployers to avoid ‘algorithmic discrimination’ in the use of such systems.” He encouraged the legislature to “reexamine” the concept of algorithmic discrimination of the results of AI system use before the effective date in 2026.

If your company does business in Colorado and either develops or deploys AI systems, your company may need to first determine whether the systems used qualify as high-risk AI systems. A “High-Risk AI System” means any AI system that, when deployed, makes or is a substantial factor in making a consequential decision. A “Consequential Decision” has a material legal or significant effect on the provision or denial of education enrollment/education opportunity, employment opportunity, financial or lending service, essential government service, health care services, housing, insurance, or a legal service.

Unlike other state consumer privacy laws, this Act does not have a threshold number of consumers to trigger applicability. Further, both the Act and the Colorado Privacy Act (CPA) (similar to the California Consumer Privacy Act (CCPA)) use the term “consumers,” but the term refers to Colorado residents under this Act. At the same time, the CPA defines consumers as Colorado residents “acting only in an individual or household context,” excluding anyone in a commercial or employment context. Therefore, businesses that may not be subject to the CPA may have obligations under the Act.

The Act aims to prevent algorithmic discrimination in the development and use of AI systems. “Algorithmic discrimination” means any condition in which the use of an artificial intelligence system results in an unlawful differential treatment or impact that disfavors an individual or group of individuals based on their actual or perceived age, color, disability, ethnicity, genetic information, limited proficiency in the English language, national origin, race, religion, reproductive health, sex, veteran status, or other protected classification under state or federal law.

What are the requirements of the Act?

For Developers:

  • To avoid algorithmic discrimination in the development of high-risk artificial intelligence systems, developers must develop a statement describing the “reasonably foreseeable uses and known harmful or inappropriate uses of the system,” the type of data used to train the system, risks of algorithmic discrimination, the purpose of the system and the intended benefits and uses of the system. 
  • Additionally, the developer must provide documentation with the AI product stating how the system was evaluated to mitigate algorithmic discrimination before it was made available for use, the data governance measures utilized in development, how the system should be used (and not be used), and how the system should be monitored when used for consequential decision-making. Developers are also required to update the statement no later than 90 days after modifying the system.
  • Developers must also disclose to the Colorado Attorney General any known or reasonably foreseeable risks of algorithmic discrimination arising from system’s intended uses without unreasonable delay but no later than 90 days after discovery (through ongoing testing and analysis or a credible report from a business).

For Businesses:

  • Businesses that use high-risk AI systems must implement a risk management policy and program to govern the system’s deployment. The Act sets out specific requirements for that policy and program and instructs businesses to consider the size and complexity of the company itself, the nature and scope of the systems, and the sensitivity and volume of data processed by the system. Businesses must also conduct an impact assessment for the system at least annually in accordance with the Act. However, there are some exemptions from this impact assessment requirement (e.g., fewer than 50 employees, does not use its own data to train the high-risk AI system, etc.).
  • Additionally, businesses must notify consumers that they are using an AI system to make a consequential decision before the decision is made. The Act sets forth the specific content requirements of the notice, such as how the business manages known or reasonably foreseeable risks of algorithmic discrimination that may arise from the system’s deployment. As applicable, if the CPA applies to the business (in addition to the Act), the company must also provide consumers the right to opt out of the processing of personal data by such AI systems for profiling purposes.
  • Businesses must also disclose to the Colorado Attorney General any known or reasonably foreseeable risks of algorithmic discrimination arising from the use of the system no later than 90 days after discovery.

The Act requires developers and businesses who deploy, offer, sell, lease, license, give, or otherwise make available an AI system that is intended to interact with consumers to disclose to each consumer who interacts with the system that the consumer is interacting with an AI system.

Although noting that the Act is “among the first in the county to attempt to regulate the burgeoning artificial intelligence industry on such a scale,” Colorado’s Governor stated in his letter to the legislature that “stakeholders, including industry leaders, must take the intervening two years before this measure takes effect to fine-tune the provisions and ensure that the final product does not hamper development and expansion of new technologies in Colorado that can improve the lives of individuals across our state.” He further noted:

“I want to be clear in my goal of ensuring Colorado remains home to innovative technologies and our consumers are able to fully access important AI-based products. Should the federal government not preempt this with a needed cohesive federal approach, I encourage the General Assembly to work closely with stakeholders to craft future legislation for my signature that will amend this bill to confirm with evidence based findings and recommendations for the regulation of this industry.”

As we have seen with state consumer privacy rights laws, this new AI law may be a model that other states will follow but, based upon the Governor’s letter to the Colorado legislature, we anticipate that there will be additional iterations of the law before it becomes effective. Stay tuned.

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