Heather S. Klein advises institutions on federal and state consumer finance laws, including those governing fair lending, credit reporting, privacy, marketing, payments, debt collection, electronic contracting, military lending, mortgage lending, and unfair, deceptive, and abusive acts and practices. She is a member of the firm’s Fair Lending Task Force.
Before joining Ballard Spahr, Heather was a Fellow with the Financial Frauds and Consumer Protection Division of the New York State Department of Financial Services. There, she worked on legislative matters and contributed to civil investigations of force-placed insurance, variable annuities, and other consumer protection issues.
While in law school, Heather served several government legal internships, including with the Office of Supervision, Fair Lending & Enforcement of the Consumer Financial Protection Bureau Implementation Team; the Office of Assistant General Counsel for General Law, Ethics & Regulation of the U.S. Department of the Treasury; and the Congressional Oversight Panel for the Troubled Asset Relief Program, all in Washington, D.C.
