• Drafting or submitting new online applications may not be possible until employers submit their turnover figures, which may result in processing delays.
• Users can answer “no” and update information once received if the turnover figure is not yet available.
• If employers have indicated in previous years that the turnover figure was unavailable or zero ($0), it is recommended that these figures be updated as well. Additional scrutiny has been reported for sponsoring companies that do not have up-to-date financials, and work pass applications may be rejected.
• Additional Information: The Ministry of Manpower launched the new EP eService earlier this year to replace EP Online. All EP and S pass transactions are available through the new EP eService. The launch of EP eService was intended to provide an improved digital experience and be more user-friendly and intuitive.

BAL Analysis: Employers are reminded to provide their latest turnover figures for fiscal year 2023 through EP eService on their MyMOMPortal. The update may also be completed by employees through CorpPass. The government requires employers to update their company’s last fiscal year of financial turnover data in the system before additional applications can be filed. Sponsoring companies are encouraged to complete the requirement early to prevent delays when submitting applications.