Voice over internet protocol (VoIP) has become a popular way for a tech-savvy society to conduct calls over the internet. By using this method, rather than the public telephone network, companies and individuals can benefit from reduced communication and infrastructure costs, the ability to transmit more than one call over a single broadband connection and location independence. The security of VoIP is in question, however. A recent report issued by Emerson Development states that "the unprotected internet-based telephone services are expected to produce major insurance losses."  

The above article is reprinted from the September 2010 on-line edition of Risk Management Magazine.