CRM is foundational to the success of law firms’ Marketing and BD efforts. It is the primary tool to centralize all contacts and help firms derive a vast array of business benefits, from improving firm communications, to enhancing client satisfaction, to providing invaluable insights, to accelerating business development and growth.

So, how can it be that HALF of all law firms are not satisfied with their CRM?

With the results of the 2024 CRM Success Survey Report as our guide, we’ll provide insights into why CRM is not working and what firms can do about it.

Please join President of CLIENTSFirst Consulting and industry CRM expert, Chris Fritsch, for this invaluable deep dive into the results of the 2024 CLIENTSFirst Consulting CRM Success Survey Report that will provide attendees with expert insights into this first-of-a-kind industry data and actionable strategies to help firms move from dissatisfied to receiving real ROI on CRM investments.