Court Ruling in China on Personal Data Transfer by International Hotel Chain


In September 2024, the Guangzhou Internet Court released its ruling on a civil dispute that was originally issued in September 2023, involving the transfer of personal data outside mainland China. This judgment is reportedly the first judicial judgment on cross-border data transfers.

In this case, an international hotel group based in France, as the defendant, was found liable for illegally transferring the personal data of the plaintiff, an individual Chinese customer, to third parties outside of China for the purpose of marketing, without obtaining the customer’s separate consent prior to providing the data.

It is worth noting that Chinese court judgments (other than those by the Supreme Court) generally do not serve as precedent for future court cases. Having noted that, this case sheds some light, from a judicial perspective, on the interpretation of the Personal Information Protection Law of China (PIPL). Specifically:

Another interesting takeaway from this judgment is that despite the finding of unlawful data transfer by the defendant, the court only ordered the defendant to (i) delete the plaintiff’s personal data (acknowledging that the plaintiff would also lose his membership with the defendant, which the plaintiff agreed), (ii) apologize to the plaintiff in private, and (iii) compensate the plaintiff’s reasonable expenses incurred in pursuing this case (i.e., the plaintiff’s loss of wages and reasonable lawyer- and translation-fees) of CN¥20,000 (around US$3,000). The court did not seem to support the plaintiff’s claim for “economic loss” of CN¥50,000 (around US$7,000) without elaborating as to the reason. Such judgment seems lenient given that the monetary compensation is probably not enough to cover the plaintiff’s actual cost. This is especially true when the plaintiff simply could have, under the PIPL, simply made a request to the defendant to delete his information.

Having said that, it is an interesting judgment affecting any entity wanting to market to its customers in China. 


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National Law Review, Volume XIV, Number 324