Navigating Payor-Provider Disputes in Digital Health: What Digital Health Companies Need to Know

Disputes with payors can be stressful, costly, and at times existential for a digital health company. This webinar will focus on what telehealth companies and vendors should be aware of when faced with a payor dispute. Topics of discussion will include:

1. Proactive Risk Management. Identify common dispute triggers and implement preventative strategies; and understand payor contract terms and audit risks.
2. Strategic Legal Involvement. When and how to engage legal counsel for maximum impact and understanding the pros/cons of different forums (mediation, arbitration, litigation).
3. Litigation Landscape & Trends. What to expect at each state of a payor-provider dispute (e.g., pre-payment audits, claims adjudication, other scenarios – breach) and emerging trends and real-world “war stories” to prepare for what’s coming.

Speakers: T.J. Ferrante, Geoff Raux, Lauren Carboni